If you aren’t a tech-savvy entrepreneur, then you are probably using a landline subscription for your SME. There is really nothing wrong with using traditional infrastructure, but you may be missing out on great savings and added functionality for your company.
Internet telephony is a steadily-growing trend especially in today’s digital world. You essentially use software phones to make and receive calls over the internet. You need a mic and a headset to be able to hear and speak to the other person on the line.
But just like any piece of technology, there are so many things that come to work together for you to perform call functions. Aside from that, there are some details you have to take into consideration for the actual phone service delivery.
To help you fully understand what it means to use VoIP technology, here are some things you might want to know about it: